Overview
This article informs users on how to navigate the Webmail system and interface. The University of Oregon uses three different email services: Webmail, Exchange, and UOmail. If you are unsure of which service your account uses, read All About Email at UO to learn the difference.
Information
Webmail is a quick way to read your University of Oregon email using a web browser from any browser enabled device. Because it's accessible through any web browser, Webmail is near-universally available.
If you are unfamiliar with the Webmail interface, feel free to read Webmail's advanced features for further details.
Logging In
To log-in to Webmail, visit webmail.uoregon.edu and enter your Duck ID and password.
Inbox
When you log-in, the landing page will be your inbox. Here you can read, delete, move, and compose emails. Additionally, you can also access your contacts and email settings, which include preferences, modifying folders, responses, and identities.
Reading Email
To read a message, click on it. The body of the message will appear alongside the list. To view just a single email, double click on it in the message list. To return to your inbox, click on the "Mail" icon on the left sidebar.
Checking for New Messages
Webmail automatically checks for new messages every 60 seconds. Webmail will notify you as new messages arrive. To check more frequently, click on the “Refresh” icon above the messages in your inbox, at the top.
Composing a New Message
To compose a message, click on the “Compose” icon which is located at the top of the left sidebar, in blue font. This will open the compose message page.
There are a couple of ways to add contacts to the your message you are composing.
- Simply start typing the recipients first name or email address into the "To" field. A list matching that person's name or email address will appear. Select the correct entry.
- Another method is to click the "people" icon to the right of the text field where you would input the recipient's name. Select the contact located in the "Personal Addresses" group, then select the "To", "Cc", or "Bcc" button to insert this contact in the corresponding field. (Note: this only applies to the UO theme)
To attach a file, click on the "Attach a file" button on the right side of the screen, under "Options and attachments". Select the specific file on your computer you want to attach. Finally, click the "Send" button to send the message.
Moving Messages
To move a message to a new folder, drag it from the message list to the folder of your choice. To move multiple messages, shift-click while selecting a range of messages and drag this selection set to the desired destination folder.
To move a non-contiguous set of messages, control-click (Windows or Chrome OS) or command-click (macOS) on each message/group. This will allow you to select multiple groups. When all your desired messages are selected, drag the set to the desired destination folder.
Logging Out
To close Webmail, click the log-out button in red font in the lower left corner of the window.
Using Webmail on Laptops, Phones, and Tablets
If you use a laptop, phone, or tablet, we have multiple ways for you to view your email. See Email Program Configuration for more information.
Help
If you need additional assistance please contact our Technology Service Desk.