Banner FAQ: How can I run a Banner report as a spreadsheet file if I'm getting error messages?

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When I try to create or run a report as a spreadsheet file, I get an error message that says "This page can’t be displayed" or "Sorry, Excel can’t open two workbooks with the same name at the same time."

This error occurs in Internet Explorer when the same session is used to open multiple Banner reports as spreadsheet files without saving them first.

To prevent this from happening, click "Save" instead of "Open." After you click "Save," a copy of the report will be saved into your Downloads folder. Internet Explorer will notify you at the bottom of the window when the file download is completed, and you can click the "Open" button on that notification to launch Excel and view the report.

If you would like to choose somewhere other than your Downloads folder to save the spreadsheet file, you can click "Save As" instead of "Save."


Article ID: 45541
Fri 12/29/17 3:03 PM
Wed 3/28/18 10:15 AM