IT Resources for New Employees


This page provides a concise list of IT resources to help new employees get started at the University of Oregon.

Quick-start checklist

Your UO login information

At UO, you have two sets of login information: your Duck ID and password, and your UO ID number and Personal Access Code (PAC).

Duck ID and password UO ID number and PAC
  • Duck ID: The part of your email address to the left of the @ sign
    • Example: bbogus (from
    • Password: At least 14 characters
  • Used for: Email, Canvas, Wi-Fi, VPN, LibrarySearch
  • UO ID number: Begins with “95” and is exactly nine digits long
    • Example: 95#######
  • Used for: DuckWeb (view earnings statements and leave balances, pay bills, register for classes)

Find more information at UO Accounts: Duck ID & UO ID Number.

Get stuff

  • Equipment Checkout
    • Students and faculty can check out audio, video, and projection equipment for class assignments for free through IS Classroom Technology
  • Free Websites and Blogs
    • Create a blog, a portfolio for your scholarly or creative work, or a website for a department, project, event, or collaborative group. This service runs on WordPress, which means you don't need to know HTML or CSS to get going. Pick a theme and start writing! Setting Up Your First Blog and UO Blogs
  • UO Software Center
    • Get free software for your classes or research from the UO Software Center. Examples include Microsoft Office 365, McAfee VirusScan, Qualtrics survey software, Mathematica, MATLAB, SAS, and SPSS.
  • Get Microsoft Office 365 at no cost
    • Microsoft Office is available at no cost to all UO employees and students via Office 365. Includes Word, Excel, PowerPoint, OneNote, Teams, and more.
      • You can:
        • Download apps to install on your computer
        • Use online versions of the apps in your browser
        • Install apps on your phone, tablet, or personal laptop — up to 15 installations total.
      • To start using Office 365:
        • Go to
        • Sign in with your full UO email address & password
        • Find more information at Microsoft Office 365, Microsoft Office 365 FAQs, and other pages on this website.

Get connected

  • Ethernet and Wireless Internet connections
    • The university has Ethernet and wireless network connections available in most places on campus. For more information, please consult the Connecting to UO's Network article.
  • Email
    • UO provides all faculty, staff, and students with a unique email address. The university will send official messages to this email address. You can read and send email in a variety of ways: use a web browser on your laptop or desktop or an email app on your desktop, laptop, tablet, or smartphone.
  • Canvas, UO's learning management system (LMS)
    • Students and faculty use Canvas for course syllabi, readings, discussions, assignments, quizzes, exams, and grade information.
  • Virtual Private Network (VPN)
    • Use the VPN when you aren't on the Eugene campus and need to access an online resource that is restricted to on-campus access, such as library databases.
  • Emergency Text Notification
    • Sign up for UO Alerts to receive emergency information via text message.

Need help?

  • Service Status: Is something down?
    • Visit the Status website to check if an online service, such as email or wireless, has stopped working or is running slowly.
  • Tech Support
    • As an employee, when you need technology help, please start with the local IT support staff in your department, school, or college.
    • If you don't have any local IT support staff, or if they're unable to solve your problem, please contact the USS-Technology Service Desk.
  • Hardware Repair


Article ID: 39257
Tue 9/19/17 3:17 PM
Mon 5/15/23 9:54 AM