Uninstalling McAfee VirusScan Enterprise for Windows

Overview

This article describes how to uninstall McAfee Enterprise from a Windows computer.

Information

McAfee Enterprise cannot be uninstalled when it is in Managed Mode (Select this link to for help finding out if your McAfee Installation is managed or not). If your installation is Unmanaged, you can skip to step 5. If your installation is Managed, follow all 9 steps:

  1. Open the Command Prompt.

    • Click in the search box on the bottom left corner of task bar (either Cortana or the magnifying glass) and type "Command Prompt"  Click on the icon that appears.

  2. Next, we have to navigate the Command Prompt to your Program Files folder.

    • First, try typing the following: cd "C:\Program Files (x86)\McAfee\Common Framework"

    • If that worked, then continue to the next step. If you got a message saying the system cannot find the path specified, then type the following: cd "C:\Program Files\McAfee\Common Framework"

  3. From there, type the following: frminst.exe /remove=agent and press the Enter key. Now McAfee will be in Unmanaged Mode.The command prompt should have the two following commands entered: "C:\Program Files (x86)\McAfee\Common Framework" and "FrmInst.exe /remove=agent"

    1.  IF THE ABOVE FAILED (skip to #4 if above was successful)Another option is trying the commands with the full path listed after navigating to the system32 directory, like:

    2. C:\WINDOWS\system32\> cd "C:\Program Files (x86)\Mcafee\Common Framework\x86 and then from there: ​​

    3. (file directory)>frminst.exe /remove=agent This is an alternate solution only for advanced troubleshooting!

  4. After completing step 3 successfully, close the Command Prompt.

  5. Click in the search box on the bottom left corner of task bar (either Cortana or the magnifying glass) and type "Add or remove programs"  Click on the icon that appears.

  6. Select "McAfee VirusScan Enterprise" and then click Uninstall.

  7. After that finishes uninstalling, look for "McAfee AntiSpyware Enterprise Module". If it's there, uninstall it. Otherwise, move to the next step.

  8. If there are any programs besides McAfee Agent that start with "McAfee" installed, uninstall them.

  9. Once McAfee Agent is the last McAfee program installed on your computer, you can uninstall McAfee Agent. Make sure McAfee Agent is removed last.

With that, McAfee will be completely uninstalled from your machine.

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Details

Article ID: 32952
Created
Thu 7/6/17 3:22 PM
Modified
Mon 12/6/21 11:02 AM