SAIT - Division of Student Life IT


SAIT provides technology support for employees of the Division of Student Life, Division of Undergraduate Studies and other departments (see below for full list).  We administer over 1500 computers and devices, over 4000 users and the servers, business applications and infrastructure to support them.  SAIT is open for business from 8am to 5pm, Monday - Friday, excluding UO holidays.


How to Request Help

Quick Links:  -Go to these pages and click the GREEN REQUEST HELP button on the right of each page!

Service Examples
Computer, laptop, tablet, monitors or other device issues computer beeping, cracked laptop screen
Printing issues problems with printers
Email & Calendaring help calendar sharing help, assistance with outlook issues
Software issue or update request I need to update my Java, please install Visio, Firefox is crashing
O and P Drive questions New folders, Change access, accidentally moved folder
New employee setup We have hired a new staff person, we need them setup with acess to the P drive and email
Employee access termination and archiving Staff member is leaving and we need to take a backup of their home drive
Computer moves, reassignment, reimaging requests Office moves, computer shuffles
Department / Role account request / issue Password reset for my department or group account, new accounts for programs or roles
SAIT equipment purchasing I want to purchase a new computer, I need toner for a non-xerox printer
SAIT equipment checkout I need to borrow a laptop for a conference
EMU Building Technology Support Help with Traf-sys, sitemaster, SMS, carillon, etc
Recreation Facility and Membership Management Fusion help, help with special SRC systems, etc
UO ID Card Management and Production Help Issues with CS Gold, ID Works, Duck Bucks, Specialized Card printing
UCC Clinical Application Support Request assistance with Referral db, video system, UO Cares, etc
Titanium help Titanium report problems
Testing Center Technology Support IT consulting for Testing Center technology issues
Ticket Office Technology Support Assistance with TicketsWest or other ticket integrations, BOCA ticket printers, etc
Four Winds Digital Display Issues with Digital displays, including EMU room ipads
Student Life Attendance System Issues with office visit, or event tracking or help with opticon scanners
eSports Technology Support IT consulting for eSports program
Little Green Button Assitance with Little Green button software
Maxient Issues with maxient functions or reports
IT Consulting We need help with our new building, project or RFP, we need a technology solution for a business process in our department
I need help with something else! don't see your issue listed above?  

Can't find what you are looking for?  Search the Service Catalog for the topic you need help on and use the Request button on that page.  

Self-Help Knowledge Base Links:


Other Contact Information

Phone: 541-346-1130

In Person: We are in Room 303 in the Erb Memorial Union. Use the elevator or stairs in the Northwest corner of the building. No other route provides access to our side of the 3rd floor. Give us a call or ask for directions at the ground floor information desk if you can't find us!

Emergency after-hours contact information: Call 541-346-3462 to be connected with an on-call staff member in the event of a business emergency


SAIT Department List

Division of Student Life

  • ASUO Professional Staff and Student Groups and Organizations
  • Career Center 
  • Department of Physical Education and Recreation
  • Erb Memorial Union 
    • Card Office
    • Center for Student Involvement
    • Club Sports
    • Craft Center
    • Guest Services
    • KWVA
    • Moss Street Children’s Center
    • Outdoor and Bike Program
    • Scheduling and Event Services
    • Student Sustainability Center
    • Ticket Office
  • Office of the Dean of Students
    • Student Conduct
    • Fraternity Sorority Life
    • Sexual Violence Prevention & SWAT
    • Alcohol and Drug Prevention
    • Sexual Assault Response
    • Veterans Center
    • Nontraditional Student Union
    • Men’s Center
    • Women’s Center
    • Holden Center
    • Parent and Family Programs
  • Office of the Vice President for Student Life
    • Assessment and Research
    • IT (SAIT)
    • Major Student Events
    • Strategic Communication and Marketing

Student Services and Enrollment Management

  • University Counseling Center
  • University Testing Center

Division of Undergraduate Studies

  • Office of Academic Advising

  • Accessible Education Center

  • First Year Programs 

  • Office of the Vice Provost for Undergraduate Studies




SAIT Staff Members

  • Cleven Mmari – Director
  • Michelle Brown – Assistant director
  • Shane Martins –  Enterprise desktop administrator
  • Michael Orr – Helpdesk Manager
  • Billy Ray – Specialty applications




Article ID: 31878
Mon 6/12/17 11:29 AM
Mon 6/15/20 2:35 PM