Token Factory iFrame pop-up issue while using Outlook Web Application

Issue

While using the Outlook Web Application, you encounter TokenFactoryIFrame pop-up that downloads every five to ten seconds for Safari users.

Cause

The cause is unknown at this time.

Resolution

As a workaround, you can try to access the Outlook Web Application through another browser like Chrome or Firefox.

This issue has been reported to Microsoft and a fix is in process. The download is not malicious and can be safely ignored.

Details

Article ID: 140441
Created
Tue 5/3/22 2:35 PM
Modified
Tue 5/10/22 10:36 AM