Overview
Find registration links and content for upcoming training sessions for Teams calling, updated monthly.
How to register
Select the button that corresponds with your desired training time from the lists below.
You will be redirected to a Teams webinar link where you will register. You will receive an invitation link to the session shortly afterward.
Standard training
This 30-minute training webinar will cover the topics below, providing a good introduction to Teams calling for most people. Attendees can also ask questions.
The training slides are available below and in the Attachments panel.
- Desktop Application - Calls Overview
- Speed Dial, Contacts, Call History, Voicemail
- Location Services when Working Remotely
- Managing Calls in Teams
- Initiate, Answer, and End a Call
- Initiate a Multi-Party Call
- Voicemail Greeting Configuration
Comprehensive training
This 60-minute training webinar will cover the topics below, including advanced features of Teams calling in addition to the standard introductory content. Attendees can also ask questions.
The training slides are available below and in the Attachments panel.
- Desktop Application - Calls Overview
- Speed Dial, Contacts, Call History, Voicemail
- Location Services when Working Remotely
- Managing Calls in Teams
- Initiate, Answer, and End a Call
- Hold, Transfer, Call Merge, Call Park
- Initiate a Multi-Party Call
- Calls Settings and Special Use Cases
- Add a Delegate
- Call Forwarding and Simultaneous Rings
- Voicemail Greeting Configuration
- Mobile Application - Calls Overview
