Teams calling training webinars

Overview

This article provides links to the training sessions for Teams calling. 

How to register

Select the button that corresponds with your desired training time from the lists below.

You will be redirected to a Teams webinar link where you will register. You will receive an invitation link to the session shortly afterward.

Standard training

This 30-minute training webinar will cover the topics below, providing a good introduction to Teams calling for most people. Attendees can also ask questions.

The training slides are available below and in the Attachments panel.

  • Desktop Application - Calls Overview
    • Speed Dial, Contacts, Call History, Voicemail
    • Location Services when Working Remotely
  • Managing Calls in Teams
    • ​Initiate, Answer, and End a Call
    • Initiate a Multi-Party Call
  • ​​​​Voicemail Greeting Configuration

Tuesday, October 11th, at 2:00 p.m.

Wednesday, October 12th, at 10:00 a.m.

Thursday, October 13th, at 8:00 a.m.

Friday, October 14th, at 1:00 p.m.

Monday, October 17th, at 10:00 a.m.

Monday, October 17th, at 12:00 p.m.

Monday, October 17th, at 1:00 p.m.

Tuesday, October 18th, at 8:00 a.m.

Standard Training Slides

Comprehensive training

This 60-minute training webinar will cover the topics below, including advanced features of Teams calling in addition to the standard introductory content. Attendees can also ask questions.

The training slides are available below and in the Attachments panel.

  • Desktop Application - Calls Overview
    • Speed Dial, Contacts, Call History, Voicemail
    • Location Services when Working Remotely
  • Managing Calls in Teams
    • ​Initiate, Answer, and End a Call
    • Hold, Transfer, Call Merge, Call Park
    • Initiate a Multi-Party Call
  • Calls Settings and Special Use Cases
    • Add a Delegate
    • Call Forwarding and Simultaneous Rings
  • ​​​​Voicemail Greeting Configuration
  • Mobile Application - Calls Overview

Thursday, October 13th, at 2:00 a.m. 

Friday, October 14th, at 9:00 a.m. 

Tuesday, October 18th, at 1:00 p.m. 

Comprehensive Training Slides

Details

Article ID: 140430
Created
Tue 4/19/22 4:09 PM
Modified
Tue 9/27/22 11:31 AM

Related Articles (1)

Schedule for UO departmental transitions to Teams calling in 2022.