 Services for IT Professionals

Frequently asked questions regarding active directory.

This is a BeyondTrust FAQ targeted at end users who are receiving support from a BeyondTrust Representative.

This is a BeyondTrust FAQ targeted at support representatives who utilize BeyondTrust to help support their users.

A guide for integrating BitLocker configuration with Active Directory.

How to apply to become an exchange administrator.

This article describes how a systems administrator would determine whether a server is managed by Information Services.

LAPS is a solution to eliminate the need to manage and track local administrator account passwords for Windows server/workstation machines.

Monitoring and alerting enables IT organizations to identify and resolve infrastructure problems before they affect system availability

This article describes the activity flow when a New Firewall Ticket is submitted. The workflow allows the IS Data Center and Enterprise Systems groups to quickly serve the customer and then provides a process for the Information Security Office (ISO) to do an "after the fact" audit of the new rules and take remediation actions if necessary.

Info on the University of Oregon's AMAG access control system.

This article is a list of services the Technology Service Desk provides and who they provide these services to.

UOCloud Storage service SLA