Printable quick reference guides about select features of Teams Calling.

Articles (8)

Call Answering Rules and Call Groups

How do I set how calls interact with my Teams experience? Can I make call groups? (This article includes a quick reference guide.)

Call Management: Hold and Transfer

How do I place a call on hold or transfer to another contact? (This article includes a quick reference guide.)

Configuring your voicemail greeting

How do I configure my voicemail greeting in Teams calling? (This article includes a quick reference guide.)

Delegate Settings

How do I assign someone to be my call delegate and what settings do I have as a delegate? (This article includes a quick reference guide.)

Manage Contacts and Speed Dial

How do I manage my contacts and speed dial contacts using Microsoft Teams? (This article includes a quick reference guide.)

Managing Quiet Hours with Call Forwarding and Do Not Disturb

How can I prevent incoming Microsoft Teams calls from disturbing me? (This article includes a quick reference guide.)

Participating in a Call Queue

How do I participate in a call queue? (This article includes a quick reference guide.)

Teams Calling Dial Pad and Multiparty Calls

How do I use the dial pad in Teams calling? How do I make multiparty calls? (This article includes a quick reference guide.)